GENASYS INC. Management’s Discussion and Analysis of Financial Condition and Results of Operations. (form 10-K)

The discussion and analysis set forth below should be read in conjunction with
the information presented in other sections of this Annual Report on Form 10-K,
including "Item 1. Business," "Item 1A. Risk Factors," and "Item 8. Financial
Statements and Supplementary Data." This discussion contains forward-looking
statements which are based on our current expectations and industry experience,
as well as our perception of historical trends, current market conditions,
current economic data, expected future developments and other factors that we
believe are appropriate under the circumstances. These statements involve risks
and uncertainties that could cause actual results to differ materially from
those suggested in the forward-looking statements.



Overview



Genasys is a global provider of critical communications hardware and software
solutions designed to alert, inform, and protect people. Our unified
software/hardware platform receives information from a wide variety of sensors
and Internet-of-Things (IoT) inputs to collect real-time information on
developing and active emergency situations. The Genasys critical communications
platform uses this information to create and disseminate alerts, warnings,
notifications, and instructions to at-risk individuals and populations through
multiple channels before, during, and after public safety and enterprise
threats, critical events, and other crisis situations.



Our unified critical communications platform includes:



Software



GEM Public Safety



GEM Public Safety is an interactive, cloud-based SaaS solution that enables
State, Local and Education ("SLED") customers to send critical information to
at-risk individuals or groups when an emergency occurs. GEM acts as both a
communications input and output, receiving information from state-of-the-art
sensors and emergency services, and quickly relaying notifications, alerts, and
instructions to at-risk populations and first responders. GEM customers can
create and send critical, verified, and secure notifications and messages using
emails, voice calls, text messages, panic buttons, desktop alerts, television,
social media, and more.



GEM Enterprise



GEM Enterprise empowers businesses and organizations to send critical
communications to at-risk employees, contractors, visitors, or groups based on
geographic location or team status. Operated and controlled via a single
dashboard that includes two-way polling, duress buttons, field check-ins and
recipient locations, GEM Enterprise solutions integrate with data sources,
including active directories, human resources, visitor management, and building
control systems to find and deliver safety alerts and notifications to
employees, staff, contractors, temporary workers, and visitors.



Zonehaven



Zonehaven is a multipronged SaaS application that serves both first responders
and the jurisdictions they protect. Emergency services agencies can prepare for
natural or man-made disasters by developing evacuation plans that map routes,
shelters, traffic control locations, and road closures using Zonehaven's
extensive public safety resources and mapped zones. This information is easily
shared with the public and reduces the time it takes to execute emergency
evacuations and conduct orderly repopulations.



NEWS



NEWS provides multichannel public safety notifications and instructions to
designated areas, groups, or agencies when a crisis occurs. The NEWS platform is
cloud-based, geo-redundant, and end-to-end encrypted. NEWS is a SaaS product
that requires mobile telecom services for installation and integration. Genasys
partners with mobile telecom networks to provide the channels to deliver NEWS
SMS and CBC alerts and notifications that can be sent to anyone, anywhere, with
no recipient opt-in, registration or download required.



Hardware



IMNS



The IMNS product line unites Genasys next generation of mass notification
speaker systems with GEM command-and-control software. Most legacy mass
notification systems sound sirens, but have limited, if any, voice broadcast
capability. Genasys' advanced mass notification systems feature the industry's
highest STI, large directional and omni-directional broadcast coverage areas,
and an array of options that enable the systems to continue to operate when
power and telecommunications infrastructure goes down.



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LRAD



The LRAD is the world's leading AHD. Projecting alert tones and audible voice
messages with exceptional vocal clarity in a 30° beam from close range to 5,500
meters, LRADs are used throughout the world in multiple applications and
circumstances to safely hail, warn, inform, direct, prevent misunderstandings,
determine intent, establish large safety zones, resolve uncertain situations,
and save lives. LRADs have been deployed on military vehicles, at corporate
headquarters, in hostage negotiations, aboard private yachts, and in numerous
other situations where clear and intelligible voice communications are
essential.



Our critical communications platform is being used in more than 100 countries to
help safeguard millions of people in a range of diverse applications that
include public safety, emergency warning, mass notification, defense, law
enforcement, border and homeland security, critical infrastructure protection,
and many more. We continue to develop new critical communications innovations
and believe we have established significant competitive advantages in our
principal markets.



Recent Developments


In the fiscal year ended September 30, 2022, we accomplished the following:



  ? Validated SaaS platform and business model




  ? Accelerated momentum in software service sales



? Received multi-year enterprise SaaS contract from a second global automaker




  ? Landed new SaaS contracts in the Utility sector




  ? Captured 10 cross-selling opportunities




  ? Expanded geographic reach in 19 new U.S. states



? Significantly increased the number of customers for Genasys’ comprehensive

    suite of public safety, emergency warning, and evacuation solutions



? Announced GEM government and enterprise software contracts and expanded GEM

and Zonheaven software services in multiple cities, counties, and states

? Awarded NEWS contract to power Slovenia’s nationwide public warning system




  ? Grew hardware sales by 15% due to a 457% increase in Integrated Mass
    Notification System revenue



? Received $15.7 million LRAD order from the U.S. Army under AHD Program of

    Record



? Announced GEM government and enterprise software contracts and expanded GEM

and Zonehaven software services in multiple cities, counties, and states

? Awarded NEWS contract to power Slovenia’s nationwide public warning system

? Announced next generation IMNS installations in Japan and with the U.S. Army

    order




  ? Received and shipped orders for the new LRAD 950NXT, the Company's next
    generation remotely operated long-range communications system




Business Outlook



Our products, systems, and solutions continue to gain worldwide awareness and
recognition through media exposure, product demonstrations, and word of mouth as
a result of positive responses and increased acceptance. We believe we have a
solid global brand, technology, and product foundation, which we continue to
expand to serve new markets and customers for greater business growth.  We
believe we have strong market opportunities for our product offerings throughout
the world in the defense, public safety, emergency warning, mass notification,
critical event management, and law enforcement sectors as a result of increasing
threats to government, commerce, law enforcement, homeland security, and
critical infrastructure. Our products, systems, and solutions also have many
applications within the fire rescue, maritime, asset protection, and wildlife
control and preservation business segments.



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Genasys has developed a global market and an increased demand for LRADs and
advanced mass notification speakers. We have a reputation for producing quality
products that feature industry-leading broadcast area coverage, vocal
intelligibility, and product reliability. We intend to continue building on our
AHD market leadership position by offering enhanced voice broadcast systems and
accessories for an expanding range of applications. In executing our strategy,
we use direct sales to governments, militaries, large end-users, system
integrators, and prime vendors. We have built a worldwide distribution channel
consisting of partners and resellers that have significant expertise and
experience selling integrated communication solutions into our various target
markets. As our primary AHD sales opportunities are with domestic and
international governments, military branches, and law enforcement agencies, we
are subject to each customer's unique budget cycle, which leads to long selling
cycles and uneven revenue flow, complicating our product planning.



The proliferation of natural and man-made disasters, emergency events, and civil
unrest require technologically advanced, multi-channel solutions to deliver
clear and timely critical communications to help keep people safe during crisis
situations. Businesses are also incorporating critical communication and
emergency management systems that locate and help safeguard employees when
crises occur.



By providing the only SaaS platform that unifies sensors and IoT inputs with
multichannel, multiagency alerting and notifications, Genasys seeks to deliver
reliable, fast, and intuitive solutions for creating and disseminating
geolocation-targeted warnings, information, and instructions before, during, and
after public safety and enterprise threats.



While the software and hardware mass notification markets are more mature with
many established manufacturers and suppliers, we believe that our advanced
technology and unified platform provides opportunities to succeed in the large
and growing public safety, emergency warning and critical communications
markets.



In fiscal 2023, we intend to continue pursuing domestic and international
business opportunities with the support of business development consultants, key
representatives, and resellers. We plan to grow our revenues through increased
direct sales to governments and agencies that desire to integrate our
communication technologies into their homeland security and public safety
systems. This includes building on fiscal 2022 domestic defense sales by
pursuing further U.S. military opportunities. We also plan to pursue emergency
warning, enterprise and critical event management, government, law enforcement,
fire rescue, homeland and international security, private and commercial
security, border security, maritime security, and wildlife preservation and
control business opportunities. In addition to the matters above, we are
authorized for the performance of services and provision of goods pursuant to
Delaware General Corporation Law.



Our research and development strategy involves incorporating further innovations
and capabilities into our GEM, Zonehaven, NEWS, IMNS and LRAD products, systems,
and solutions to meet the needs of our target markets.



Our GEM, Zonehaven, and NEWS software solutions are more complex offerings. We
are pursuing certain certifications, which are often required when bidding on
government and mass notification opportunities. We intend to invest engineering
resources to enhance our GEM, Zonehaven, and NEWS software solutions to compete
for larger emergency warning and critical communications business opportunities.
We are also configuring alternative solutions to achieve lower price points to
meet the needs of certain customers or applications. We also engage in ongoing
value engineering to reduce the cost and simplify the manufacturing of our
products.



A large number of components and sub-assemblies manufactured by outside
suppliers within our supply chain are produced within 50 miles of our facility.
We do not source component parts from suppliers in China. It is likely that some
of our suppliers source parts in China. The aftermath of the COVID-19 pandemic
continues to impact worldwide supply chains and the ability to obtain sufficient
amounts of component parts, including semiconductor chips and integrated
circuits, resins, coating and other equipment and components. Negative impacts
on our supply chain could have a material adverse effect on our business. We
communicate with our suppliers regarding measures to alleviate ongoing worldwide
supply chain issues.



We have been affected by price increases from our suppliers and logistics as
well as other inflationary factors such as increased salary, labor, and overhead
costs. We regularly review and adjust the sales price of our finished goods to
offset these inflationary factors. Although we do not believe that inflation has
had a material impact on our financial results through September 30, 2022,
sustained or increased inflation in the future may have a negative effect on our
ability to achieve certain expectations in gross margin and operating expenses.
If we are unable to offset the negative impacts of inflation with increased
prices, our future results could be materially affected.



Critical Accounting Policies and Estimates




We have identified the policies below as critical to our business operations and
to understanding our results of operations. Our accounting policies are more
fully described in our consolidated financial statements and related notes
located in "Item 8. Financial Statements and Supplementary Data." The impact and
any associated risks related to these policies on our business operations are
discussed in "Item 1A. Risk Factors" and throughout "Item 7. Management's
Discussion and Analysis of Financial Condition and Results of Operations" when
such policies affect our reported and expected financial results.



The methods, estimates, and judgments we use in applying our accounting
policies, in conformity with generally accepted accounting principles in the
U.S., have a significant impact on the results we report in our financial
statements. We base our estimates on historical experience and on various other
assumptions that we believe to be reasonable under the circumstances. These
estimates affect the carrying values of assets and liabilities. Actual results
may differ from these estimates under different assumptions or conditions.



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Revenue Recognition



Accounting Standards Codification 606, Revenue from Contracts with Customers
("ASC 606"), outlines a, single comprehensive model for entities to use in
accounting for revenue arising from contracts with customers and supersedes most
revenue recognition guidance, including industry-specific guidance. This new
revenue recognition model provides a five-step analysis in determining when and
how revenue is recognized:



  1. Identify the contract(s) with customers


  2. Identify the performance obligations


  3. Determine the transaction price


  4. Allocate the transaction price to the performance obligations


  5. Recognize revenue when the performance obligations have been satisfied




ASC 606 requires revenue recognition to depict the transfer of promised goods or
services to customers in an amount that reflects the consideration a company
expects to receive in exchange for those goods or services.



We derive our revenue from the sale of products and services to customers,
contracts, license fees, other services, and freight. The Company sells its
products and services through its direct sales force and through authorized
resellers and system integrators. The Company recognizes revenue for goods,
including software, when all the significant risks and rewards have been
transferred to the customer, no continuing managerial involvement usually
associated with ownership of the goods is retained, no effective control over
the goods sold is retained, the amount of revenue can be measured reliably, it
is probable that the economic benefits associated with the transactions will
flow to the Company, and the costs incurred or to be incurred in respect of the
transaction can be measured reliably. Software license revenue, maintenance
and/or software development service fees may be bundled in one arrangement or
may be sold separately.



Product Revenue



Product revenue is recognized as a distinct single performance obligation when
products are tendered to a carrier for delivery, which represents the point in
time that our customer obtains control of the products. A smaller portion of
product revenue is recognized when the customer receives delivery of the
products. A portion of products are sold through resellers and system
integrators based on firm commitments from an end user, and as a result,
resellers and system integrators carry little or no inventory. Our customers do
not have a right to return product unless the product is found defective and
therefore our estimate for returns has historically been insignificant



Perpetual licensed software



The sale and/or license of software products is deemed to have occurred when a
customer either has taken possession of, or has the ability to take immediate
possession of, the software and the software key. Perpetual software licenses
can include one-year maintenance and support services. In addition, the Company
sells maintenance services on a stand-alone basis and is therefore capable of
determining their fair value. On this basis, the amount of the embedded
maintenance is separated from the fee for the perpetual license and is
recognized on a straight-line basis over the period to which the maintenance
relates.


Time-based licensed software




The time-based license agreements include the use of a software license for a
fixed term, generally one-year, and maintenance and support services during the
same period. The Company does not sell time-based licenses without maintenance
and support services and therefore revenues for the entire arrangements are
recognized on a straight-line basis over the term.



Warranty, maintenance, and services




We offer extended warranty, maintenance and other services. Extended warranty
and maintenance contracts are offered with terms ranging from one to several
years, which provide repair and maintenance services after expiration of the
original one-year warranty term. Revenues from separately priced extended
warranty contracts are recognized on a straight-line basis over the warranty
period and maintenance contracts are recognized based on time elapsed over the
service period. Revenue from other services such as training or installation is
recognized when the service is completed. Warranty, maintenance and services are
classified as contract and other revenues.



Multiple element arrangements




The Company has entered into a number of multiple element arrangements, such as
when selling a product or perpetual licenses that may include maintenance and
support (included in the price of the perpetual licenses) and time-based
licenses (that include embedded maintenance and support, both of which may be
sold with software development services, training, and other product sales). In
some cases, the Company delivers software development services bundled with the
sale of the software. In multiple element arrangements, the Company uses either
the stand-alone selling price or an expected cost plus margin approach to
determine the fair value of each element within the arrangement, including
software and software-related services such as maintenance and support. In
general, elements in such arrangements are also sold on a stand-alone basis and
stand-alone selling prices are available.



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Revenue is allocated to each deliverable based on the fair value of each
individual element and is recognized when the revenue recognition criteria
described above are met, except for time-based licenses, which are not
unbundled. When software development services are performed to customize the
functionality of the software, the Company recognizes revenue from the software
development services on a stage of completion basis, and the revenue from the
software when the related development services have been completed.



We currently disaggregate revenue by reporting segment (Hardware and Software)
and geographically to depict the nature of revenue in a manner consistent with
our business operations and to be consistent with other communications and
public filings. Refer to Note 18, Segment Information and Note 19, Major
Customers, Suppliers and Related Information for additional details of revenues
by reporting segment and disaggregation of revenue.



Share-Based Compensation. We account for share-based compensation in accordance
with the provisions of Financial Accounting Standards Board ("FASB") Accounting
Standards Codification ("ASC") 718, "Compensation-Stock Compensation" ("ASC
718") which requires the measurement and recognition of compensation expense for
all share-based payment awards made to employees, consultants and directors
based on estimated fair values. ASC 718 requires the use of subjective
assumptions, including expected stock price volatility and the estimated term of
each award. We estimate the fair value of stock options granted using the
Black-Scholes option-pricing model, which is then amortized on a straight-line
basis over the requisite service periods of the awards, which is generally the
vesting period. This model also utilizes the fair value of our common stock and
requires that, at the date of grant, we use the expected term of the share-based
award, the expected volatility of the price of our common stock over the
expected term, the risk-free interest rate and the expected dividend yield of
our common stock to determine the estimated fair value. We determine the amount
of share-based compensation expense based on awards that we ultimately expect to
vest, reduced for estimated forfeitures. ASC 718 requires forfeitures to be
estimated at the time of grant and revised, if necessary, in subsequent periods
if actual forfeitures differ from those estimates.



Allowance for doubtful accounts. Our products are sold to customers in many
different markets and geographic locations. We estimate our bad debt reserve on
a case-by-case basis due to a limited number of customers. We base these
estimates on many factors, including customer credit worthiness, past
transaction history with the customer, current economic industry trends, and
changes in customer payment terms. Our judgments and estimates regarding
collectability of accounts receivable have an impact on our financial
statements.



Valuation of Inventory. Our inventory is comprised of raw materials, assemblies
and finished products. We must periodically make judgments and estimates
regarding the future utility and carrying value of our inventory. The carrying
value of our inventory is periodically reviewed and impairments, if any, are
recognized when the expected future benefit from our inventory is less than its
carrying value.



Valuation of Intangible Assets. Intangible assets consist of technology,
customer relationships, trade name portfolio, and non-compete agreements
acquired in the acquisitions of Genasys Spain and Zonehaven and the Amika Mobile
asset purchase and patents and trademarks that are amortized over their
estimated useful lives. We must make judgments and estimates regarding the
future utility and carrying value of intangible assets. The carrying values of
such assets are periodically reviewed and impairments, if any, are recognized
when the expected future benefit to be derived from an individual intangible
asset is less than its carrying value. This generally occurs when certain assets
are no longer consistent with our business strategy and whose expected future
value has decreased.



Valuation of Goodwill. Goodwill is recorded as the difference, if any, between
the aggregate consideration paid for an acquisition and the fair value of the
acquired net tangible and intangible assets acquired. We evaluate goodwill for
impairment on an annual basis in our fiscal fourth quarter or more frequently if
indicators of impairment exist that would more likely than not reduce the fair
value of a single reporting unit below the carrying amount. We assess
qualitative factors in order to determine whether it is more likely than not
that the fair value of a reporting unit is less than the carrying amount. The
qualitative factors evaluated by management include: macro-economic conditions
of the local business environment, overall financial performance, and other
entity specific factors as deemed appropriate. If, through this qualitative
assessment, the conclusion is made that it is more likely than not that a
reporting unit's fair value is less than the carrying amount, a two-step
impairment test is performed. For reporting units where we perform the
quantitative goodwill impairment test, an impairment loss is recorded to the
extent that the reporting unit's carrying amount exceeds the reporting unit's
fair value. An impairment loss cannot exceed the total amount of goodwill
allocated to the reporting unit.



Derivatives. We use derivative financial instruments to manage risk related to
changes in foreign currency exchange rates. We do not hold derivative financial
instruments of a speculative nature or for trading purposes. We record all
derivatives on the consolidated balance sheet at fair value using available
market information and other observable data. See Note 5, Fair Value
Measurements for further discussion.



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Accrued Expenses. We establish a warranty reserve based on anticipated warranty
claims at the time product revenue is recognized. This reserve requires us to
make estimates regarding the amount and costs of warranty repairs we expect to
make over a period of time. Factors affecting warranty reserve levels include
the number of units sold, anticipated cost of warranty repairs, and anticipated
rates of warranty claims. Warranty expense is recorded in cost of revenues. We
evaluate the adequacy of this reserve each reporting period.



We use the recognition criteria of ASC 450-20, "Loss Contingencies" to estimate
the bonus amount when it becomes probable a bonus liability will be incurred and
we recognize expense ratably over the service period. We accrue bonus expense
each quarter based on estimated year-end results, and then adjust the actual in
the fourth quarter based on our final results compared to targets.



Deferred Tax Asset. We evaluate quarterly the realizability of the deferred tax
assets and assess the need for a valuation allowance. We record valuation
allowances to reduce our deferred tax assets to an amount that we believe is
more likely than not to be realized. Realization is dependent on generating
sufficient taxable income prior to expiration of the loss carryforwards.
Utilization of the net operating loss ("NOL") carryforwards in future years
could be substantially limited due to restrictions imposed under federal and
state laws upon a change in ownership or control. Included in the NOL
carryforwards are deductions from stock options that, if recognized, will be
recorded as a credit to additional paid-in capital rather than through our
results of operations. In determining taxable income for financial statement
reporting purposes, we must make certain estimates and judgments. These
estimates and judgments are applied in the calculation of certain tax
liabilities and in the determination of the ability to recover deferred tax
assets. The Company will continue to evaluate the ability to realize its net
deferred tax assets on an ongoing basis to identify whether any significant
changes in circumstances or assumptions have occurred that could materially
affect the ability to realize deferred tax assets and will adjust the valuation
accordingly.


Recent Accounting Pronouncements

New pronouncements issued for future implementation are discussed in Note 3,
Recent Accounting Pronouncements, to our consolidated financial statements.

Segment and Related Information




We are engaged in the design, development, and commercialization of critical
communications hardware and software solutions designed to alert, inform and
protect people. The Company operates in two business segments: Hardware and
Software and its principal markets are North and South America, Europe, Middle
East and Asia. As reviewed by the Company's chief operating decision maker, the
Company evaluates the performance of each segment based on sales and operating
income. Cash and cash equivalents, marketable securities, accounts receivable,
inventory, property and equipment, deferred tax assets, goodwill, and intangible
assets are primary assets identified by segment. The accounting policies for
segment reporting are the same for the Company as a whole and transactions
between the two operating segments are eliminated in consolidation. Refer to
Note 18, Segment Information, in our consolidated financial statements for
further discussion.



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Comparison of Results of Operations for Fiscal Years Ended September 30, 2022
and 2021




The following table provides for the periods indicated certain items of our
consolidated statements of operations expressed in thousands of dollars and as a
percentage of net sales. The financial information and discussion below should
be read in conjunction with the consolidated financial statements and notes
contained in this Annual Report.



                                               Years ended
                            September 30, 2022              September 30, 2021
                                           % of                            % of
                                          Total                           Total              Fav(Unfav)
                          Amount         Revenue          Amount         Revenue        Amount           %
Revenues:
Product sales           $    48,637           90.0 %    $    41,602           88.5 %   $   7,035          16.9 %
Contract and other            5,398           10.0 %          5,401           11.5 %          (3 )        (0.1 %)
Total revenues               54,035          100.0 %         47,003         

100.0 % 7,032 15.0 %


Cost of revenues             27,693           51.3 %         23,577           50.2 %      (4,116 )       (17.5 %)
Gross Profit                 26,342           48.7 %         23,426         

49.8 % 2,916 12.4 %


Operating expenses
Selling, general and
administrative               21,688           40.1 %         17,424           37.1 %      (4,264 )       (24.5 %)
Goodwill impairment          13,162           24.4 %              -            0.0 %     (13,162 )      (100.0 %)
Research and
development                   7,023           13.0 %          4,918           10.5 %      (2,105 )       (42.8 %)
Total operating
expenses                     41,873           77.5 %         22,342         

47.5 % (19,531 ) (87.4 %)


(Loss) income from
operations                  (15,531 )        (28.7 %)         1,084         

2.3 % (16,615 ) (1532.7 %)


Other income, net                60            0.1 %             54            0.1 %           6          11.1 %

(Loss) income before
income taxes                (15,471 )        (28.6 %)         1,138            2.4 %     (16,609 )     (1459.5 %)
Income tax expense              741            1.4 %            434            0.9 %        (307 )       (70.7 %)
Net loss                $   (16,212 )        (30.0 %)   $       704         

1.5 % $ (16,916 ) (2402.8 %)

Net revenues
Hardware                $    50,938           94.3 %    $    44,233           94.1 %       6,705          15.2 %
Software                      3,097            5.7 %          2,770            5.9 %         327          11.8 %
Total net revenues      $    54,035          100.0 %    $    47,003          100.0 %   $   7,032          15.0 %




Revenues



Revenues increased $7.0 million, or 15%, in the fiscal year ended September 30,
2022. Current fiscal year AHD revenue was $39.5 million, IMNS revenue was $11.4
million, and software revenue was $3.1 million. This represented increases of
$9.4 million, or 457%, for IMNS and $0.3 million, or 11%, for software, offset
by a decrease of $2.7, or 6%, for AHD revenue compared with the prior year. The
receipt of orders is often uneven due to the timing of government budgets or
approvals. The increase in software revenue in this fiscal year is largely due
to growth in SaaS revenue, partially offset by lower professional services
revenue on new software contracts. As of September 30, 2022, we had aggregate
deferred revenue and prepayments from customers in advance of product shipment
of $6.8 million. The receipt of orders will often be uneven due to the timing of
customers' approval or budget cycles.



Gross Profit



Gross profit for the year ended September 30, 2022, increased $2.9 million or
12.4% compared to fiscal year 2021. This was primarily due to higher sales
volume, offset by increased costs associated with continued investment in
personnel to support the growth of our software products and higher product
costs in the second half of fiscal year 2022. Gross margin as a percentage of
sales was 48.7% this year, compared to 49.8% in the prior year.



Our products have varying gross margins, so product mix may affect gross
profits. In addition, our margins vary based on the sales channels through which
our products are sold in a given period. We continue to implement product
updates and changes, including raw material and component changes that may
impact product costs. With such product updates and changes we have limited
warranty cost experience and estimated future warranty costs can impact our
gross margins. We do not believe that historical gross profit margins should be
relied upon as an indicator of future gross profit margins.



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Selling, General and Administrative Expenses




Selling, general and administrative expenses increased by $4.3 million, or
24.5%. The increase was primarily due to $1.9 million of additional employee
related costs, largely associated with our 13% increase in sales and
administration personnel over the prior year to support software revenue growth
opportunities. In addition, amortization expense increased $1.0 million, and
marketing related, and travel expenses increased $1.2 million over the prior
year.



We incurred non-cash share-based compensation expenses allocated to selling,
general and administrative expenses for fiscal 2022 and 2021 of $2.1 million and
$1.3 million, respectively.


We may expend additional resources on the marketing and selling of our products
in future periods as we identify ways to optimize potential business
opportunities. Commission expense will fluctuate based on the nature of our
sales.




Goodwill Impairment



As a result of the annual goodwill impairment analysis, we recognized a $13.2
million non-cash goodwill impairment charge in our Software segment for the year
ended September 30, 2022. For more information, refer to Note 2, Basis of
Presentation and Significant Accounting Policies and Note 8, Goodwill and
Intangible Assets.




Research and Development Expenses

R&D expenses increased by $2.1 million, or 42.8%, primarily due to a $2.0
million
increase in employee-related costs associated with our growth in
staffing from 79 to 96.




Included in R&D expenses for the year ended September 30, 2022 was $70 thousand
of non-cash share-based compensation expenses, compared to $40 thousand for the
year ended September 30, 2021.



Other Income, net


Other income, net, increased by $6 thousand due to changes in interest income
and realized gains and losses on foreign currency translation.



Net (Loss) Income



The net loss of $16.2 million for fiscal 2022 was a decrease of $16.9 million
compared to fiscal year 2021. This was primarily due to a $13.2 million goodwill
impairment charge taken in the fourth quarter of fiscal 2022. Pretax income in
fiscal year 2022 was $16.9 million less than the prior year primarily due to a
$13.2 million goodwill impairment charge and $3.5 million increase in operating
expenses. Income tax expense increased in fiscal year 2022 primarily due to a
$1.0 million non-cash charge related to a valuation allowance against deferred
tax assets. For additional details, refer to Note 13, Income Taxes, in our
consolidated financial statements.



Other Metrics



We monitor a number of financial and operating metrics, including the following
key metrics, to evaluate our business, measure our performance, identify trends
affecting our business, formulate business plans and make strategic decisions.
Our other business metrics may be calculated in a manner different than similar
other business metrics used by other companies (in thousands):



Adjusted EBITDA



Adjusted EBITDA represents our net income before other income, net, income tax
expense (benefit), depreciation and amortization expense and stock-based
compensation. We do not consider these items to be indicative of our core
operating performance. The items that are non-cash include depreciation and
amortization expense and stock-based compensation. Adjusted EBITDA is a measure
used by management to understand and evaluate our core operating performance and
trends and to generate future operating plans, make strategic decisions
regarding allocation of capital, and invest in initiatives that are focused on
cultivating new markets for our solutions. In particular, the exclusion of
certain expenses in calculating adjusted EBITDA facilitates comparisons of our
operating performance on a period-to-period basis. Adjusted EBITDA is not a
measure calculated in accordance with generally accepted accounting principles
in the United States of America ("U.S. GAAP"). We believe that adjusted EBITDA
provides useful information to investors and others in understanding and
evaluating our operating results in the same manner as our management and board
of directors. Nevertheless, use of adjusted EBITDA has limitations as an
analytical tool, and you should not consider it in isolation or as a substitute
for analysis of our financial results as reported under U.S. GAAP. Some of these
limitations are: (1) although depreciation and amortization are non-cash
charges, the intangible assets that are amortized and property and equipment
that is depreciated, will need to be replaced in the future, and adjusted EBITDA
does not reflect cash capital expenditure requirements for such replacement or
for new capital expenditure requirements; (2) adjusted EBITDA does not reflect
changes in, or cash requirements for, our working capital needs; (3) adjusted
EBITDA does not reflect the potentially dilutive impact of equity-based
compensation; (4) adjusted EBITDA does not reflect tax payments or receipts that
may represent a reduction or increase in cash available to us; and (5) other
companies, including companies in our industry, may calculate adjusted EBITDA or
similarly titled measures differently, which reduces the usefulness of the
metric as a comparative measure. Because of these and other limitations, you
should consider adjusted EBITDA alongside our other U.S. GAAP-based financial
performance measures, net income, and our other U.S. GAAP financial results.



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The following table presents a reconciliation of adjusted EBITDA to net income,
the most directly comparable U.S. GAAP measure, for each of the periods
indicated (in thousands):



                                     Years ended
                                    September 30,
                                  2022         2021
Net (loss) income               $ (16,212 )   $   704
Other income, net                     (60 )       (54 )
Income tax (benefit) expense          741         434
Depreciation and amortization       2,556       1,597
Impairment of goodwill             13,162           -
Stock-based compensation            2,227       1,424
Adjusted EBITDA                 $   2,414     $ 4,105




Segment Results



Segment results include net sales and operating income by segment. Corporate
expense including various administrative expenses and costs of a publicly traded
company are included in the Hardware segment as per historical financial
reporting.



                                                 Software                                                     Hardware
                           Years ended September 30,                                      Years ended September 30,
                              2022              2021            $            %            2022                2021             $           %
Revenue                  $        3,097       $   2,771     $     326        11.8 %   $      50,938       $      44,232     $ 6,706        15.2 %
Operating (loss)
income                          (24,791 )        (6,787 )     (18,004 )     265.3 %           9,260               7,871       1,389        17.6 %

Reconciliation of GAAP
to Non-GAAP
Goodwill impairment              13,162               -        13,162       100.0 %               -                   -           -         0.0 %
Depreciation and
amortization                      2,176           1,222           954        78.1 %             380                 375           5         1.3 %
Stock-based
compensation                        244             110           134       121.8 %           1,983               1,314         669        50.9 %
Adjusted EBITDA          $       (9,209 )     $  (5,455 )   $  (3,754 )      68.8 %   $      11,623       $       9,560     $ 2,063        21.6 %




Software Segment


Software segment revenue increased 11.8% over the prior fiscal year. This
reflects a 427.3% increase in recurring revenue in the Americas offset by a
41.8% decrease in professional services and licensing revenue compared to the
prior fiscal year.




Operating loss increased $18.0 million in the current fiscal year due to a $13.2
million goodwill impairment charge, $1.0 million in additional intangible asset
amortization, the inclusion of a full year of Zonehaven operations, and
increases in payroll and benefits costs due to increased hiring to support
software development and sales.



Hardware Segment



Hardware segment revenue increased $6.7 million, or 15.2%, over the prior year.
The increase was largely due to the higher backlog at the start of this fiscal
year compared to the prior year amount.



Operating income increased $1.4 million in the current fiscal year due to higher
revenue and lower professional services expenses offset by higher non-cash
compensation, higher computer related expenses and increased travel expenses

Liquidity and Capital Resources




Cash and cash equivalents as of September 30, 2022 were $12.7 million, compared
with $13.2 million as of September 30, 2021. In addition, we had $6.4 million in
short-term marketable securities as of September 30, 2022, compared with $5.7
million as of September 30, 2021, and long-term marketable securities of $0.8
million and $1.9 million as of September 30, 2022 and 2021, respectively. We
also had restricted cash of $0.9 million as of September 30, 2022 and $1.4
million as of September 30, 2021. In addition, we have a $10 million line of
credit with MUFG Bank. As of September 30, 2022, the Company had no outstanding
balances against the line of credit. The credit agreement requires the Company
to comply with various financial and operating covenants and as of September 30,
2022, the Company was in compliance with these covenants. Other than cash and
expected future cash flows from operating activities in subsequent periods and
the line of credit, we have no other unused sources of liquidity at this time.



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Principal factors that could affect the availability of our internally generated
funds include:



•     ability to meet sales projections;



•     government spending levels;



•     introduction of competing technologies;



•     product mix and effect on margins;



•     ability to reduce and manage inventory levels; and



•     product acceptance in new markets.


Principal factors that could affect our ability to obtain cash from external
sources include:



•     volatility in the capital markets; and



•     market price and trading volume of our common stock.



In December 2018, the Board of Directors approved a share buyback program
beginning January 1, 2019, under which the Company is authorized to repurchase
up to $5 million of its outstanding common shares. In December 2020, the Board
of Directors extended the buyback program until December 31, 2022. Based on our
current cash position, our order backlog, and assuming the accuracy of our
currently planned expenditures, we believe we have sufficient capital to fund
planned levels of operations for at least the next twelve months. However, we
operate in a rapidly evolving and often unpredictable business environment that
may change the timing or amount of expected future cash receipts and
expenditures. Accordingly, there can be no assurance that we may not be required
to raise additional funds through the sale of equity or debt securities or from
credit facilities. Additional capital, if needed, may not be available on
satisfactory terms, if at all.



Cash Flows



Our cash flows from operating, investing and financing activities, as reflected
in the consolidated statements of cash flows, are summarized in the table below
(in thousands):



                                   Years ended
                                  September 30,
                                2022         2021
Cash provided by (used in):
Operating activities          $    468     $   6,150
Investing activities               (89 )     (15,554 )
Financing activities            (1,063 )          13




Operating Activities



Net loss of $16.2 million for the fiscal year ended September 30, 2022, included
a $13.2 million goodwill impairment charge and $6.7 million of other non-cash
items including share-based compensation expense, deferred income taxes,
operating right of use lease amortization, depreciation and amortization,
inventory obsolescence, and a provision for warranty. Cash provided by operating
activities reflected a $0.2 million increase in accounts payable and a $4.6
million decrease in accrued and other liabilities, which included customer
deposits, accrued payroll, deferred revenue, and operating lease liabilities.
This was partially offset by a $0.2 million decrease in prepaid expenses and
other, which includes deposits paid on inventory purchases, prepaid rent and
prepaid insurance, and a $0.8 million decrease in accounts receivable.



Net income of $0.7 million for the fiscal year ended September 30, 2021,
included $4.6 million of non-cash items including share-based compensation
expense, deferred income taxes, operating right of use lease amortization,
unrealized loss on a foreign currency forward contract, depreciation and
amortization, inventory obsolescence, and a provision for warranty. Cash
provided by operating activities reflected a $0.6 million increase in accounts
payable and a $4.9 million increase in accrued and other liabilities, which
included customer deposits, accrued payroll, deferred revenue, and operating
lease liabilities. This was partially offset by a $1.6 million increase in
prepaid expenses and other, which includes deposits paid on inventory purchases,
prepaid rent and prepaid insurance, a $2.1 million increase in accounts
receivable that resulted from higher current year fiscal fourth quarter
shipments, and a $0.8 million increase in inventory.



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We had accounts receivable of $6.7 million and $7.7 million as of September 30,
2022 and 2021, respectively. Terms with individual customers vary greatly. We
often offer net thirty-day terms to our customers. Our receivables can vary
dramatically due to overall sales volume and quarterly variations in sales and
timing of shipments to and receipts from large customers.



As of September 30, 2022 and 2021, our working capital was $20.2 million and
$18.0 million, respectively. The increase in working capital was largely the
result of a decrease in customer deposits of $3.9 million offset by a $0.8
million decrease in accounts receivable and a $0.2 million decrease in prepaid
expenses.



Investing Activities



In the fiscal year ended September 30, 2022, we used $6.8 million of cash to
purchase short and long-term marketable securities, compared with using $5.1
million to purchase short and long-term marketable securities in the fiscal year
ended September 30, 2021. In the fiscal year ended September 30, 2022, we had
proceeds from maturities of available for sale marketable securities of $7.1
million, compared with $5.6 million in fiscal year 2021.



In the fiscal year ended September 30, 2021, we used $15.8 million in cash to
complete the Amika Mobile asset purchase and Zonehaven acquisition in the first
and third quarters of fiscal year 2021.



We also used cash in investing activities for the purchase of product tooling,
computer equipment, and leasehold improvements for our operating facilities.
Cash used for capital expenditures was $0.4 million and $0.2 million in the
fiscal years ended September 30, 2022 and 2021, respectively. We anticipate
additional expenditures for capital expenditures in fiscal year 2023 as we
continue to invest in new products and technologies.



Financing Activities


In the years ended September 30, 2022 and 2021, we received proceeds from the
exercise of stock options of $0.3 million and $0.2 million, respectively.




In December 2018, the Board of Directors approved a share buyback program
beginning January 1, 2019 and expiring on December 31, 2020, under which the
Company was authorized to repurchase up to $5 million of its outstanding common
shares. In December 2020, the Board of Directors extended the buyback program
until December 31, 2022. The previous program expired on December 31, 2018.



During the year ended September 30, 2022, 259,310 shares were repurchased for
$1.0 million. There were no shares repurchased during the year ended September
30, 2021. As of September 30, 2022, all repurchased shares were retired. As of
September 30, 2022, $3.0 million was available for share repurchase under this
program.



Commitments


We are committed for our facility lease through August 30, 2028, as more fully
described in Note 12, Leases, in our consolidated financial statements.




The Company has a bonus plan for employees, in accordance with their terms of
employment, whereby they can earn a percentage of their salary based on meeting
targeted objectives for orders received, revenue, operating income, and
operating cash flow. All of the Company's key employees are entitled to
participate in the bonus plan. During the years ended September 30, 2022 and
2021, the Company recorded $1.7 million and $2.6 million, respectively, in bonus
expense, and related payroll tax expense in connection with the bonus plans.
Bonus related expense is included in "Accrued liabilities" on the Consolidated
Balance Sheet.



The Company is party to an employment agreement with our chief executive officer
that provides for severance benefits, including twelve months' salary and health
benefits, a pro-rata share of his annual cash bonus for the fiscal year in which
the termination occurs to which he would have become entitled had he remained
employed through the end of the fiscal year, and vesting of a portion of stock
options held by at the time of termination. The agreement also has a change in
control clause whereby the chief executive officer would be entitled to receive
specific severance and equity vesting benefits if specified termination events
occur.


There were no other employment agreements with executive officers or other
employees providing future benefits or severance arrangements.

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