What is digital transformation? | IBM

Virtually any digital technology can play a role in an organization’s digital transformation strategy. But technologies that figure to play a central role today and in the near future include:

Artificial intelligence and automation


Artificial intelligence (AI) technologies, such as machine learning, enable a computer or machine to mimic the human mind’s capabilities. AI learns from examples, recognizing objects, making decisions and more. When combined with automation, AI can infuse intelligence and real-time decision-making into any workflow. It can drive everything from innovative smart products, from increasingly personalized customer and user experiences to optimized workflows for supply chain management, change management and more.

Hybrid cloud


A hybrid cloud is a cloud computing infrastructure that connects on-premises IT, public cloud and private cloud resources with orchestration, management and application portability. By creating a single, flexible, optimal cloud for running every workload—and by not locking an organization into a single platform or vendor—hybrid cloud provides the agility, scalability and resilience required for enduring digital transformation success.



Microservices is a cloud-native application architecture in which a single application is composed of loosely coupled, independently deployable components. Together with Agile or DevOps methodologies, microservices are an engine for creating or countering digital disruption. It enables organizations to deploy new software or product features daily or sometimes hundreds or thousands of times a day.

Internet of Things


The Internet of Things (IoT) are objects and devices equipped with sensors that collect and transmit data over the internet. IoT devices are where digital technology meets physical reality. Applications like supply chain logistics and self-driving cars generate real-time data that AI and big data analytics applications turn into automation and decisions.



Blockchain is a distributed, permanent and immutable ledger or record of electronic transactions. Blockchain provides total transaction transparency to those who require it and is inaccessible to those that don’t. Organizations are using blockchain as a foundation for super-resilient supply chain and cross-border financial services transformations.



Digitization, or digitalization, is the conversion of paper-based information into digital data. Digitizing printed information may seem like an old practice, but it’s a component of digital transformation efforts in virtually every industry or sector. It’s also a cornerstone of foundational transformation initiatives in healthcare (electronic medical records or EMR), government and education




Leave a Reply

Your email address will not be published. Required fields are marked *